Now that the Jan. 15 cutoff date is past for the IRS and US Treasury to finish, you’ll need to on this year, if you’re but don’t receive it shortly. There’s a chance your payment is stuck because of an with . And it’s possible the IRS sent your payment right at the deadline and your or is in transit to your mailbox.
If you want to see if your check made the deadline or if you’llwhen you file your taxes (or even ), the government has two free services that can give you the status of your . The first is an online app from the IRS called Get My Payment, which can tell you how much your should be, if , and other useful details. You can also . In some cases, however, you may need to .
The Get My Payment tool’s responses can at times be confusing, like if an error message highlights an, and we’re looking for clarity on what it might tell you now that the Jan. 15 deadline has passed. Until then, here are tips for using the tool. (Plus, here’s what’s happening with a and how .) This story updated recently.
What to know before using the IRS Get My Payment app
The IRS’ payment-tracking tool, called Get My Payment, requires a bit of explanation:
- The IRS has been updating its status tracking information overnight, once a day. It isn’t clear if that will continue now that the Jan. 15 deadline has passed.
- If you try to access the tool during a busy period, you may wait in a queue before you can enter your information.
- You’ll need to plug in your Social Security Number or Individual Taxpayer Identification Number, date of birth, street address and ZIP or postal code — so have those handy.
- The portal may show your payment status, whether it’s been scheduled, the payment method ( or by mail) and date. It’ll also let you know if the service can’t yet determine your status — more below on error messages.
- The IRS has been sending payments on a schedule and in batches. If your check was issued, the Get My Payment tool will show you the date it was sent.
What does the ‘Need More Information’ message mean?
You may see an error if the tool can’t determine— or if — if your payment status isn’t available, or if a lot of people are trying to access the tool at once. Here are some initial status, though the IRS has since said it’s improved its tool.
If the Get My Payment tool gave you a payment date but you still haven’t received your money, the IRS may need more details from you. Check the Get My Payment tool again — if it reports “Need More Information,” this could indicate that your check has been returned because the, an IRS representative told CNET.
After you see the “Need More Information” message, the online tool will let you enter your banking information to receive your payment. The IRS said If you don’t provide your bank account information, the agency will hold your payment till it . Head to the IRS change-address page for how to update your address with the IRS. You’ll also want to of your new residence.
I see ‘Payment Status Not Available.’ What should I do?
It’s normal for the Get My Payment tool to give you a message that says “Payment Status Not Available” until the payment is scheduled to be issued, according to the IRS. This messageor that you won’t receive a payment — you’ll likely just have to wait for the IRS to process your refund or credit with the as part of .
What if Get My Payment says the IRS sent a stimulus check, but I didn’t receive it?
If the IRS’ online tool issued your stimulus money but you have no record of it in the mail or in your bank account, you may need toand take the extra step of .
Important reminder: Don’t toss the IRS letter confirming your payment was sent
With the first check, the IRS sent mail to a taxpayer’s last known address within 15 days after sending the payment to confirm delivery. The letter contained information on when and how the payment was made and how to report to the IRS if you didn’t receive your check. The IRS said it is sending a letter for the second checks as well. Hold on to the letter in case you.
It’s too late to change your direct deposit account information until tax season starts
For the first round of stimulus checks, you could use the Get My Payment tool to give the IRS your banking information to have your check sent via. According to the IRS’ FAQ, for the second check, this option is no longer available: “Your payment information cannot be changed. If you don’t get a payment and you are eligible to receive one, it may be claimed on your 2020 tax return as the .”
For the second checks, the IRS said it is using banking information it gathered from your 2019 tax return, from the now-closed Non-Filers tool if you used it prior to Dec. 22, 2020, or from a federal agency that issued benefits to you, such as the Social Security Administration.
The US Treasury and IRS have not responded to our requests for additional clarification.
Next possible step: Track your stimulus check all the way to your mailbox
If your, the US Postal Service has a free app that can notify you when it’s about to deliver your stimulus money from the IRS. Called Informed Delivery, the mail-tracking service automatically scans your letters and can alert you when they’ll be delivered. Here’s more on to keep tabs on your payment.
For more information, here’s, how the and here’s what we know about a .